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"For most of the last decade, we have seen public services as systems and standards, to be managed and rationalised. Instead, we should reimagine public services as feeding the relationships that sustain us in everyday life."
Potential underpinning material for LTCs digital engagement strategy development??
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useful staring point for materials on Transliteracies
"transliteracy is the ability to read, write and interact across a range of platforms, tools and media from signing and orality through handwriting, print, TV, radio and film, to digital social networks."
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"A city-wide experiment in social media <www.amplifiedleicester.com > Amplified individuals use social media and the web to enhance their abilities to sense their world, create shared resources and act collaboratively"
Not sure how far this has progressed yet but it looks interesting – variant on hyperlocal apart from anything else?