links for 2009-09-29

  • "By the close of the 20th century Rutherford had built up a large collection of records from his interviews with poor people about managing money. Some of the most interesting interviews had been done in India, financed by DFID (British aid), in the company of Sukhwinder Singh Arora. With Sukhwinder`s encouragement, Rutherford wrote The Poor and Their Money as a summary of what he had found and to illustrate the many fascinating ways in which poor people handle their money."
  • "The old Organisational Communication Model was driven by ‘top down’ flows of information from organisations to their customers. Now a new Personal Communication Model is moving centre stage. It’s driven by ‘bottom up’ flows of information from individuals to organisations: Volunteered Personal Information."
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